How long does it take to get a refund from Kuwait Airways?

Kuwait Airways is a customer-friendly airline that provides its customers with the best services and policies. If your flight gets cancelled for some reason, voluntarily or involuntarily, and you are eligible for a refund, the airline ensures you get your money back.

Talking About how long it takes to get a refund depends on the original payment mode, which can take around 7-20 working days. This article will discuss all Kuwait airways refund in detail; you can read it thoroughly to update your knowledge. So let's start with the refund policy.

Get familiar with the Kuwait airways refund policy.

24-hour policy

Kuwait airways allow you to receive a full refund if the departure date is seven days away and you complete the cancellation formality within 24 hours. This policy allows all ticket types, flexible and non-flexible.

If you fail to cancel the ticket on time, your refund is based on your ticket type.

For refundable tickets

As per Kuwait Airways refund policy, if you cancel the ticket after 24 hours, you get a refund after deducting cancellation charges. The balance amount is credited to the original form of payment,

For non-refundable ticket

If you cancel the booking after 24 hours, you are not eligible to get a refund. You can, however, request the airline to provide your future credit.

You can get a full refund if your flight is cancelled or delayed for more than the expected time.

If you cancel a booking due to the severe illness of passengers or close family members, the airline might refund you without deducting the cancellation fee.

How to get a refund from Kuwait Airways?

Unless you book the flight directly from a website, contact center, or at the airport, you can get a refund online by visiting the official website and by speaking to the call center. Besides, you can contact your agent directly for a refund if the booking is made via a third party.

Get the refund online.

  • Get on the Kuwait Airways homepage and login into your account
  • You can also locate the manage booking section
  • Login to your account and select the ticket you wish to get a refund for
  • Now cancel the booking first by visiting the cancellation option
  • Now click on the refund button, and it will redirect you to the refund form
  • Fill in the details in the form required and attach the relevant document
  • You can then submit your refund form form
  • The Kuwait Airways team will review your form; if applicable, they will process a refund simultaneously.

Get a refund over the phone.

You can also speak to Kuwait customer service if you do not find the online process feasible. You can call the Kuwait number and follow IVR to talk to the agent. Once connected, you can request the agent for a refund and provide details. The Kuwait executive will check everything, and if applicable, your refund will be processed soon.

You can opt for any of the options above to get your refund from Kuwait airways. Besides, you can also visit the airport to apply for a refund if none of the above works. Now let's proceed further and check out how long it takes to get your refund.

Kuwait Airways refund time

The refund time depends on the payment mode which you used at the time of booking. Generally, it takes 7-20 days to get the refund. For credit/debit and other online payments, you get a refund in 7-10 business days, whereas it is around 20 business days when you pay using cash/cheque.

Kuwait airways refund status

Generally, Kuwait processes your refund within 7-20 working days. However, if it is delayed and you want to check the refund status, go to the refund page on the website. You can enter the required information, and the refund status will appear on the screen.

Kuwait Airways refund terms and conditions

The refund you get from Kuwait is subject to the fare condition that applies when you purchase the ticket. Besides, it also depends on the circumstances you are asking for a refund.

You can apply for a refund online if the ticket is booked via the website, contact center, and airport. If the ticket is booked through a third party, only they can help.

If you cancel the ticket due to a grievance or the death of passengers or family members, you must submit the document before your flight departure.

If Kuwait airways cancel your flight, you get a refund only if the fault is of Kuwait Airways. If the flight is cancelled due to a situation outside the airline's control, you may not get a refund.

Summary: Going through the information above, you will understand the Kuwait airways refund process, refund time, refund status, policy, etc. If you still have doubts, speak to the Kuwait airways team directly. You can also visit the refund page of airlines on their website to get additional information and other valuable links.

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