Avianca airlines always understand every situation and offer you incredible services worldwide. You can reserve your flight seat with different facilities online and enjoy the journey. Passengers sometimes need to cancel the trip and apply for a refund. In this case, they look for the Avianca refund time to get back the eligible money. To obtain the refund, you must understand the policy and its related terms that you can read further.
Rules related to the Avianca airlines refund:
To get back your money, you must go through with the Avianca refund policy that is given below and follow accordingly:
- You have the facility to cancel the flight and obtain the complete Avianca refund within 24 hours of the purchase. According to this rule, you must have purchased the travel tickets a week prior to the scheduled departure.
- Once you apply for the Avianca refund after 24 hours of the purchase, you need to pay the fees or charges that will calculate according to the reservation type and time remains for the journey.
- For the non-refundable flight ticket, Avianca will process the amount as a travel credit that you can use in a future reservation.
- If you are stuck in a medical emergency such as a death of a family member, you can claim a complete refund from Avianca airlines.
- If you have consumed a portion of your flight ticket, you can only get a refund for the unused part after subtracting the charges.
- Sometimes, Avianca needs to cancel the journey due to bad weather or other technical glitches. In this case, they will initiate the complete refund as compensation.
- Your Avianca refund will be processed within 7-10 working days at your original payment mode.
When you understand the above points, you can make an Avianca refund request online and get back the money.
Can I get a refund for my Avianca flight voucher?
If you have reserved the flight seat with the Avianca voucher, the refund will only be processed to the voucher. Hence, to get the Avianca voucher refund, you need to follow the below steps:
- Initially, you must open the Avianca airlines official website https://www.avianca.com/us/en/ on your search browser.
- Then, you need to select the manage reservation option available on the website to retrieve the booking.
- From there, you can add the confirmation code with your last name and tap on the retrieve button.
- With this, you will find the different reservations booked with Avianca airlines from which you need to select the flight you want to get back your money for the Avianca voucher.
- You can tap on the get a refund button and move to the new screen.
- You will see the refund form you need to fill out and add all the necessary details related to the flight cancellation and refund.
- Once you select the submit button, your refund form will immediately be transferred to the representative.
- Hence, you will immediately receive the confirmation message at your registered email ID.
- Avianca airlines will act according to the refund request and initiate the money to your Avianca voucher within 7-10 business days.
Furthermore, if you are unable to get back your money, you can connect with the customer service team of Avianca airlines. They will help you find the Avianca refund status and provide the exact time when you receive your money for the voucher. To connect with the representative, you can see the different ways available on their contact pages, such as phone, chat, email, or social media. The Avianca customer service team is available round the clock to serve every doubt of the passengers regarding the flight services.
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