How can I talk to someone at Viva Aerobus?

Viva Aerobus is the best and most highly reputed airline among passengers. Traveling with the airline will give you a lifelong experience and an opportunity to use their services, amenities, facilities, etc. The airline has an extraordinarily talented and reputed customer care team that assists every passenger. We recommend booking a Viva Aerobus flight ticket if you plan to travel to your favorite destination. Before booking, get information about the airline's services, facilities, policies, etc., by connecting with viva aerobus customer service.

How can I get in touch with Viva Aerobus?

Viva Aerobus can be contacted for booking, refund, cancellation, change, etc. The airline is exceptionally cautious about solving passengers' queries. The airline's hallmarks are the airline's customer-centric approach, highly reliable solutions, best quality services and amenities, excellent hospitality, etc. Getting support and a solution becomes easy if you know the airline's contact methods. Get in touch with the airline via phone call, email, etc. Seeking assistance is recommended to become stress-free. Calling is the main and most preferred contact method among all the available methods. To use the phone call to connect with the viva aerobus customer service number,  follow the steps below:

  • Dial +1 866 359 8482 and wait for the call to connect.
  • When the call is connected, you will start hearing the IVR process.
  • Dial key 0 to book your Aerobus flight ticket.
  • Dial key 1 to reschedule your flight.
  • Dial key 2 to cancel the flight ticket.
  • Dial key 3 to change the flight.
  • Dial key 4 for special assistance.
  • Dial key 5 to speak with the live person.
  • Dial key 6 to go back to the main menu.
  • Press the key to get a live person on call.
  • You can discuss your query with him when he is on call, and he will assist.
  • End the call when a satisfactory solution is provided.

How to reach Viva Aerobus via email?

If not, through viva aerobus phone number usa Emailing Viva Aerobus will provide you with a quick response to the solution. Send a query via email and get connected with the airline. Email is a structured and preferred way to inform the airline about your query. Whenever you find the airline's number busy, send them an email at their email address vivagrupos@vivaaerobus.com. The airline's dedicated customer care team will review your email and provide a solution using the same contact method. Remember to include your phone number in the email so the airline can contact you if they need more information.

How to connect with Viva Aerobus on social media?

If you need an answer, whether Aerobus have a live chat? If yes, the answer is no; viva aerobus customer service chat is not available on their official website, but passengers can use social media to chat with the airline. Twitter, Youtube, Instagram, and Facebook are some social media platforms with Viva Aerobus account on them. For better assistance, follow the airline's social media account. The airline actively updates its social media account to inform the airline about its recently launched services and facilities, offers, discounts, deals, etc. The social media platform has become a preferred choice to get assistance from the airline's customer care team. Social media connects passengers with the airline free of cost, but a stable internet connection is required. When in query, use social media. To send your question on social media, follow the steps below:

  • After following the airline's social media account, DM them your query.
  • If you do not get the answer in a few days, post the query on the airline's wall page; this will notify the airline about your query.
  • The people following the airline will reply to your query if not the airline.
  • On Youtube, subscribe to the airline's channel and watch videos posted by them. These videos help you get a solution.

How to get Viva Aerobus assistance at the airport?

Viva Aerobus help desk at the airport can be visited to get support from the airline. People who reside near the airport find it easy to visit the airport for assistance. The airline ensures every passenger gets a solution for their query and thus has made available a large customer care team at their help desk.

How to File a Report to Viva Aerobus?

Filing a report to Aerobus is easy because the airline has provided an email address that the passengers can use to file a report. The email that can be used by the airline is  asistenciaequipajes@vivaaerobus.com. The airline actively and systematically reviews the complaints and give solution properly and timely. The report can be submitted for baggage lost, damaged, delayed, etc. Remember to include all the relevant and valid information in the email, like your PNR number, flight number, travel route, travel date, name, etc. When the airline receives your complaint, they will quickly provide a solution.

What are the customer service hours of Viva Aerobus?

If you need to connect with Viva Aerobus and want to learn about viva aerobus customer service hours, go through the information. Viva Aerobus assists Monday to Sunday from 9 AM to 7 PM. Connect with them during customer service hours. Get through to them for any query, to submit feedback, to raise a request, to submit a complaint, and to get help.

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Comments
  1. Avatar
    Michael Burkham Tue, 10 Oct 2023 20:18:15
    I need a contact in English to confirm a November flight. Cusco to Lima.So far, unable to contact anyone. mburkham@prodigy.net Michael Burkham Reservation: M9S1PM

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