Cebu Pacific is the low-cost airline in the Philippines and also Asia's oldest low-cost airline. If you have a booking with Cebu Pacific and make a mistake with the passenger name, you can easily change the passenger name under the name change policy. Changing a name does not have to be stressful. You can easily make the changes by visiting the official website, using the mobile application, calling the customer care number, or visiting the ticketing counter at the airport. You can go through the information here to make the name change without issues. The Cebu pacific name change policy and how to change the name at Cebu Pacific are given here.
Cebu Pacific name change policy:
When making a reservation, many passengers make mistakes while entering their name, and it becomes vital to correct the name so that they are not denied boarding. Having the wrong name on your boarding pass may lead to many problems at the airport. The name change can only be done if you are aware of the name change policy given below.
- You could change the name on a flight booking for free if the booking were made within 24 hours.
- At Cebu pacific name change fee will be charged if done after 24 hours of booking.
- At Cebu Pacific, the charges for a name change may vary depending on the ticket type, destination, route, and many other factors.
- If you want to correct a name on a booking made by a travel agent or agency, you must contact them, and you cannot change the name yourself.
- You can make minor changes to the name up to 4 characters, which can be done only once.
- Passengers can correct the name only once per passenger. If you want to make changes a second time, you must rebook the tickets.
Once you know the name change policy, passengers usually look for ways to change their name without any issues. There are many ways to change a name on a booking at Cebu Pacific. The details are given below.
Via the official website / online:
You can visit the official website to change the passenger name. It is easy to use, and the process can be completed in a few steps. You may follow the steps below.
- You have to visit the official website cebupacificair.com and click "Manage," then "Manage Booking"
- You can choose to continue as a guest or as a member.
- You must enter your last name and Booking reference number and click "Continue."
- Your booking will be on the screen, and you can select "Edit."
- A new page will open where you will get the option Cebu pacific name correction, which can be used to correct.
- You will have to provide a government ID and other relevant documents.
- Ultimately, you may or may not have to pay for a name change to confirm the change.
- You will get a confirmation email on your registered account and the updated ticket with the new name.
Via the phone number:
Customers can choose to call the customer service number to make the change to a passenger name. The agent will ask for your booking details, like the passenger's last name and the booking reference, to change the name.
Via the mobile app:
The mobile application will come in handy when you want to change a name on a booking. It can be done in a few steps given below.
- Open the app on your phone and click "manage booking."
- Enter your last name and the booking reference to retrieve the booking on the screen.
- Select the booking and the passenger's name that needs correction.
- Click "Edit" and enter the correct name in the relevant field.
- You may or may not have to make the payment for a name change.
- You will get a confirmation email with the correct name.
Via the Ticketing counters at the airport:
You can visit the ticketing counters at the airport to change a passenger's name on a ticket. You have to give the booking details like the last name and booking reference to the customer service agent at the airport. The agent will change the name for you.
The name change can be done smoothly using any of the above methods.
If you want to know the best time to make the name change, under the Cebu pacific change name policy, it would be within 24 hours of making the reservation. You can call the customer service number any time during the day to make the changes as the service is available 24 hours a day and seven days a week, but you may have to pay a fee if the change is made after 24 hours of booking the flight.
This information will be useful when changing a passenger's name on a ticket. For any other help, visit the official website cebupacific.com.
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